01
For clients
Use this page to answer the questions that block decisions: scope, setup, pricing logic, support and update flow.
3
support notes
Direct line
+1 (555) 014-2025
How to use this page
A shared answer hub for visitors, project managers and content editors.
02
For editors
Manage answers from the FAQ post type so the same knowledge base can be reused across service pages and the standalone FAQ hub.
03
For support
Keep answers short, practical and current so visitors can self-serve before they submit a request.
Frequently asked questions
Use this section to answer the most common pre-sale questions, clarify your process and reduce friction before a client contacts your team.
How can I change the glass design?
Open the Customizer and change the global glass color, opacity, blur, text colors, and background image. The changes affect many blocks at the same time.
Does Jam require Elementor?
No. Jam is built around curated templates and global design tokens. You can launch without a heavy page builder and keep a consistent UI.
How do I import the demo?
Install the theme, activate the core plugin, then use the Demo Import screen. After import, customize the global design settings in the Customizer.
How do I customize colors and glass effects?
Use the Customizer live preview. Change typography, colors, glass blur/opacity, spacing, radius, and layout width globally.
How does the catalog work?
Jam uses WooCommerce. Catalog cards and product specs are mapped from product attributes, which keeps technical data consistent and easy to maintain.
Can I disable sections on the Home page?
Yes. Home sections can be enabled/disabled and reordered from theme settings, without deleting content.
Where do I get support?
Use the Contact page or email support@jam.tj. Include details about your setup and (for ThemeForest buyers) the purchase code.
Can I change the background image for the whole design?
Yes. You can set a global backdrop image and a separate image for glass panels. This helps clients test the visual style before purchase.
Can I edit products and prices myself?
Yes. Products, categories, prices, images, and attributes can be edited in WooCommerce without changing the theme files.
Can I use the blog as documentation?
Yes. The blog page can work as a documentation area with guides, setup notes, training articles, and update posts.
What is the showcase page for?
The showcase page is a simple public demo where clients can view layout variations and understand how the global design system works across the site.
Is this theme good for client presentations?
Yes. The site now includes docs, training, FAQ, examples, showcase layouts, and content blocks that help explain the product in a clear way.